1. Using Your My Social Security Account

The easiest and fastest way to check your SSDI payment status is through your My Social Security account.

How to Create an Account

1. Visit www.ssa.gov/myaccount.
2. Click “Create an Account.”
3. Follow the prompts to verify your identity using personal information and financial history.
4. Once set up, you can log in anytime to:

• Check your upcoming payment date
• View past payment history
• Update direct deposit information
• Access your benefit verification letter
• Your account is secure, accessible 24/7, and provides immediate payment information without needing to call SSA.

2. Calling the Social Security Administration

If you prefer to speak with a representative or cannot access your online account, you can:

• Call SSA’s national toll-free number: 1-800-772-1213
• For TTY users, call 1-800-325-0778
• Representatives are available Monday through Friday, 8:00 AM to 7:00 PM (local time)

Be prepared to provide your Social Security number, date of birth, and other identifying information for verification.

3. Visiting Your Local Social Security Office

Another option is to visit your nearest SSA field office in Idaho. While walk-ins are accepted, it is recommended to schedule an appointment to reduce wait times. At the office, you can:

• Check your payment status
• Update your bank information for direct deposits
• Resolve any payment issues in person

You can locate your nearest SSA office by using the Office Locator tool at www.ssa.gov/locator.

4. Checking with Your Bank or Direct Deposit Account

If you are signed up for direct deposit, you can also check your payment status directly through your bank by:

• Logging into your online banking account
• Calling your bank’s customer service number
• Visiting your local branch

Most SSDI payments are deposited on the scheduled date by 9 AM local time. If your payment is not received by the following day, contact SSA to ensure there are no administrative issues.

5. Knowing Your SSDI Payment Schedule

SSDI payments follow a monthly schedule based on your birth date:

• Birth dates 1–10: Paid on the second Wednesday of the month
• Birth dates 11–20: Paid on the third Wednesday of the month
• Birth dates 21–31: Paid on the fourth Wednesday of the month

If your payment date falls on a federal holiday, you will receive your payment on the business day before.

6. When to Contact SSA About Missing Payments

Contact SSA if:

• Your payment is more than one business day late
• Your direct deposit account has changed and payments are missing
• You receive a payment notice but no deposit appears

Promptly reporting issues can prevent extended delays in receiving your benefits.